Suzanne Donnels Suzanne Donnels

From Random Acts of Marketing To Measurable Growth: How Relationship Intelligence is Modernizing Law Firm Business Development

This article explores how relationship intelligence is transforming law firm business development from intuition‑driven networking into a structured, measurable growth discipline. It shows how firms can plan smarter before events, capture relationship data in real time, reassess priorities mid‑conference, and execute tiered, strategic follow‑up afterward. By centralizing relationship insights and connecting BD activity to tangible outcomes like referrals and new matters, firms can move beyond “random acts of marketing” and turn conferences and relationships into repeatable, data‑informed drivers of growth. 

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